Role & Location fungibility
At ICICI Bank, we believe in serving our customers beyond our role definition, product boundaries, and domain limitations through our philosophy of customer 360-degree. In essence, this captures our belief in serving the entire banking needs of our customers as One Bank, One Team.
To achieve this, employees at ICICI Bank are expected to be role and location-fungible with the understanding that Banking is an essential service. The job role descriptions give you an overview of the responsibilities, it is only directional and guiding in nature.
Key Responsibilities
> Query Resolution
> Customised Solution Offering
> Behold our values
> Providing 360-degree banking
> Adherence to compliance
Qualifications & Skills
Educational Qualification:
MBA, Engineers & Graduates with relevant work experience in the area of relationship management across industries.
Communication skills
Good oral and written communication skills
Customer service
Delivering impeccable customer service in all engagements.
Synergize with Team
Willingness to work with various teams for on-ground support and deliver enablers as required.
Be Proactive
Ability to address customer concerns by providing a viable solution.
