Phonepe Advisor Jobs 2025

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About Customer Experience Function : 

At PhonePe, the customer experience team takes full ownership of customers’ problems and strives to provide quick and meaningful resolution. They are the ones bettering our product everyday with real time insights and customer feedback.

JOB DESCRIPTION

Role: Advisor

Title: Advisor, Customer experience

Location: Bangalore

Reporting to: Assistant Manager, Customer experienc

Role Responsibilities:

● Act with integrity & think customer-first in every interaction

● Handle PhonePe account and transaction related queries

● Ability to flex between phone & data channels

● Follow specified process guidelines to bring about resolution

● Build customer trust through their interaction

● Ability to meet hourly & daily productivity goals

● Leverage internal processes and resources to drive resolution

● Escalate appropriately taking support from relevant teams to resolve customer issues ● Recommend process improvements

● Engage & Educate customers so they’re able to leverage PhonePe to the fullest

Experience, Skills, Qualifications:

● Have excellent written and verbal communications

● Have good learnability

● Be an active listener and deal well with objection

● Have strong customer orientation and ability to adapt/respond to different scenarios ● Be a team player, flexible and open to feedback

● Ability to multitask, prioritize, and manage time effectively

● Should be able to speak in English and Hindi

● Graduation (10+2+3) is Mandatory

● Multilingual skills (spoken + written) in South Indian languages are preferred

Other Benefits:

✓ Insurance Benefits – Medical Insurance, Critical Illness Insurance, Accidental Insurance, Life Insurance

✓ Wellness Program – Employee Assistance Program, Onsite Medical Center, Emergency Support System

✓ Parental Support – Maternity Benefit, Paternity Benefit Program, Adoption Assistance Program, Day-care Support Program

✓ Mobility Benefits – Relocation benefits, Transfer Support Policy, Travel Policy

✓ Retirement Benefits – Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

✓ Other Benefits – Higher Education Assistance, Car Lease, Salary Advance Policy

Apply Link: Click Here 

474 thoughts on “Phonepe Advisor Jobs 2025”

  30. Hii sir my name murala koteswara rao
    I’m from Kaza mangalagiri mandal, Guntur dist.
    I’m interested this job please give me one chance sir.

    Reply

  31. ir my name murala koteswara rao
    I’m from Kaza mangalagiri mandal, Guntur dist.
    I’m interested this job please give me one chance sir.

    Reply

  73. Hii Sir My Name is Sambaiah.From Andrapradesh. Prakasam (distic).
    Iam Studying 10th, Inter, Degree, PG Completed. Please Sir Iam Interested This Job Sir Please Give Me One Chance SIR… THANK YOU SIR… 🙏

    Reply

  114. Hai to hr requirement team,
    Good evening I am interested in the position of advertise recently my qualification skills experience algin closely with your pogession and supporting documents attached to discuss with your requirement team please try to find my resume

    Reply

  125. Hi my is Yogesh i am interested this job i have experience in TELECALLING NOW I WANT THIS JOB

    Reply

  127. Hello this is D.SANNITH from TELANGANA, Nizamabad
    I’m 23yrs old. And I know TELUGU, HINDHI, ENGLISH, TAMIL & ARABIC languages

    Reply

  133. Hi ,
    Im chinnam vijaya i pass intermediate
    Im having some family issues so i need
    Job my age is 19 and I’m single my location is nuzvid near by Vijayawada if
    U having job vacancy plz informed me
    I will come and give the interview ok that’s it thank you 😊

    Reply

  212. Name: Dhruthikar
    My mobile number :9606625254
    Languagea : telugu Hindi English tamil
    Please refer job

    Reply

  257. Hii to HR requirement team,
    Good evening I am interested in the position of advertise recently my qualification skills experience algin closely with your pogession and supporting documents attached to discuss with your requirement team please try to find my resume

    Reply

  295. Just 12th pass I want job anna pls I am simply setting in home I want study means I want money that y I am in home pls help

    Reply

  301. I am fresher this year only passout I completed my degree graduation I am interested this job opportunity mam

    Reply

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