Vision India Services Hiring for Customer Support Executive

Vision India Services Hiring for Customer Support Executive

Company Overview:
Vision India Services Pvt Ltd is a leading provider of staffing and Human Resources Management solutions that cater to the dynamic and diverse needs of businesses across the world. We offer a comprehensive bouquet of services that include Staffing Solutions, Payroll Management, Human Resource Consulting, Compliance Management, Capability Building, and Training and Development, woven around employee management.

Responsibilities of the Candidate:
✓Respond to customer inquiries via phone, email, chat, or in-person.
✓Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
✓Maintain a professional and empathetic tone during interactions.
✓Diagnose and troubleshoot customer issues.
✓Escalate complex problems to higher support levels or relevant departments.
✓Stay updated on company products, services, and policies.
✓Provide accurate information and guidance to customers.
✓Assist with placing, tracking, or modifying orders.
✓Help customers with account setup, billing issues, and other administrative tasks.
✓Log all customer interactions and maintain accurate records.
✓Prepare reports on customer feedback, complaints, and recurring issues.

Eligibility
Fresher
Engineering Students
MBA Students
Postgraduate
Undergraduate

Additional Information
Experience
No prior experience required Experience

Salary
3,75,456 /Year

Work Detail
Job Type: Work From Home
Job Timing: Full Time

Important Links:
Apply Link: Click Here